Summer School

Product Service System design in health care


Together with University of Antwerp and Service Design Network (SDN) Belgium!DROPS organized the Antwerp Summer University in July 2018: a summer school on Product-, Service- and System Design within the healthcare sector. During this practical, inspiring and engaging 5-day program, professionals and master degree students got acquainted with Human Centered Design, social innovation and the role of the creative sector within healthcare.

Product, service and system designers from local and international agencies, social innovators, academic researchers, and multiple other experts from profit and non-profit organizations and governmental institutions guided 20 participants in this first edition.


Thanks to one of our participants, we can look back at a recap our first succesful edition:


DAY 1 –  Digital storytelling and new media in the medical context

  • International keynote on the use of VR in the medical context
  • Panel discussion with experts: using VR and new media in the medical context
  • Hands-on workshop: new media and storytelling in healthcare

DAY 2 and 3 –  Human Centered Design and Caregiving

  • Fast forward through the Human Centered Design process
  • Case study background (methods, process and outcome)
  • Focusing on specific challenges that caregivers are facing today
  • Passing all stages: ideation, conceptualisation, prototyping, usertesting and pitching
  • Involvement of experts and experts by experience through the whole process

DAY 4 – Thematic Day

  • International Keynote on creative industries and care
  • Informal and peer-to-peer learning using the ‘unconference’ format
  • In-depth session with experts on ‘Science as Care’
  • In-depth session with experts on ‘Neighborhood care’
  • In-depth session with experts on ‘Migration and care’

DAY 5 – Personal Wellbeing

  • Morning yoga session
  • Energy Lab on work/life balance
  • Closing moment

A collaboration between: